State Farm® Insurance Agent Stacy Jackson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gary Chapman
March 3, 2026
"Helpful review of home insurance and options for adequate coverage."
"Thank you, Gary! I'm happy you found the review of home insurance and coverage options helpful. Our office is committed to providing clear and useful information. If you have any more questions or need further assistance, feel free to reach out anytime!"
Longbeard Amps
February 23, 2026
"Always responds in a timely manner on whatever we need."
"Thank you! I'm happy to know that our prompt responses meet your needs. If there's anything else we can assist you with, just let us know. We’re here to help!"
Michael Koch
February 14, 2026
"They made everything so easy. I have been doing Business with them for quite a few years and I know I can trust them!"
"Michael, thank you for your wonderful feedback! I'm happy to know that we've made things easy for you over the years. Your trust means a lot to us. If you ever need anything, feel free to reach out!"
steven hess
February 10, 2026
"Highly recommend"
"Steven, thank you for your recommendation! I'm happy to know you had a positive experience with our office. If you ever need assistance or have questions, feel free to reach out. We’re here to help! 😊"
B C B
February 4, 2026
"Stacy runs a great office with a great staff."
"Thank you, B C B! I'm happy you think so highly of our office and team. We always aim to provide excellent service. Let us know if there's anything else we can assist you with!"
lesli bramlett
February 2, 2026
"Lisa is very helpful and always gives me the information needed for my policies on my car insurance and home insurance!"
"Thank you, Lesli! I'm happy to hear that Lisa has been so helpful with your insurance needs. Our team is dedicated to providing the information you need. Let us know if there's anything else we can assist you with!"
Teresa Love
January 11, 2026
"Always helping with my insurance needs every time I call. Always to the point and they make it exactly how I want it or need it. I've had this insurance over 6 years. I'm very pleased."
"Thank you, Teresa! I'm happy to know that our team has been able to assist with your insurance needs over the years. We appreciate your loyalty and are committed to continuing to provide the service you expect. Let us know if there's anything else we can do for you!"
Robin Geralds
January 6, 2026
"I was able to add my grandson onto my vehicle insurance quickly and easily. Very friendly and great to work with."
"Robin, thank you for sharing your experience! I'm happy to hear that adding your grandson to your insurance was quick and easy. It's wonderful to know our team was friendly and great to work with. If you need anything else, feel free to reach out!"
Carla Johnson
December 11, 2025
"I talked to Stacy the day before she was very helpful and then I talked to Lisa the other day I went to pick up my papers. She was very helpful. You have 2 great women working For state farms"
"Carla, thank you for your wonderful feedback! I'm happy to hear that we were able to assist you effectively. We’re committed to providing excellent service, and it’s great to know our team is meeting that goal. If you need anything else, feel free to reach out!"
Gina Brunkhorst
December 11, 2025
"Staci and Lisa are both so patient and helpful! Thank you for decreasing my premium, but in increasing my coverage!"
"Hey Gina! Thank you so much for writing this. It means a lot to hear that you had a good experience working with us, and I’m really glad we could help adjust your rate while improving both your home and car coverage. I appreciate you taking the time to share your experience with us!"
Larry Brimer
November 21, 2025
"Lisa is very knowledgeable and always eager to help. Great customer service!"
"Thank you, Larry! I'm happy to hear that Lisa provided you with such great service. Our team is dedicated to being helpful and knowledgeable. If you ever need anything else, feel free to reach out!"
Matthew Rey
November 19, 2025
"Lisa at State Farm in Waterloo, IL was fantastic to work with. I was referred to her by a family member, and I’m glad I was. She was very responsive, thorough in explaining my options, and genuinely friendly to talk to. The whole process was smooth and stress-free. Highly recommend!"
"Thank you, Matthew! I'm happy to hear that Lisa provided you with such a positive experience. It's wonderful to know that the process was smooth and stress-free for you. If you ever need anything else, feel free to reach out!"
Catherine Moreland
November 6, 2025
"Knowledgeable and easy to work with."
"Thank you, Catherine! I'm happy to know that you found our team knowledgeable and easy to work with. We strive to make every interaction smooth and informative. If you have any questions or need further assistance, feel free to reach out anytime!"
j weihl
October 18, 2025
"Lisa was excellent, very good customer service, highly recommend you try insurance co.for auto and homes."
"Thank you! I'm happy to hear that Lisa provided you with excellent customer service. Your recommendation means a lot to us. If you ever need assistance with your insurance, feel free to reach out. We’re here to help!"
Kent Muskopf
October 9, 2025
"Lisa , is great to work with. Very up to date on insurance ."
"Thank you, Kent! I'm happy to hear that Lisa provided you with such knowledgeable and up-to-date service. We appreciate your feedback and are here if you need anything else!"
Cody Atkins
October 9, 2025
"Great to work with!"
"Thank you, Cody! I'm happy you had a great experience working with us. If you ever need assistance or have questions, feel free to reach out. We’re here to help!"
Deborah Scharf
October 8, 2025
"Great in office customer service! Friendly, informative and definitely helpful!"
"Thank you, Deborah! I'm happy you found our in-office service friendly and informative. We always aim to be helpful and supportive. Let us know if there's anything else we can assist you with!"
Steven Pena
October 4, 2025
"Update car insurance, excellent people very helpful, professional and always there to help at a calls notice. Thank you Stacy and staff.."
"Steven, thank you for your wonderful feedback! I'm happy to know that you found our team helpful and professional. Our office is always ready to assist you whenever you need us. Let us know if there's anything else we can do for you!"
Trudy Famula
October 1, 2025
"Lisa put a lot of Time and Effort into reviewing all of our Insurance Needs!! She helped us Save Money on our Insurance!! Very Grateful to Lisa and would recommend this State Farm Office!!!"
"Thank you, Trudy! I'm happy to hear that Lisa was able to assist with your insurance needs and help you save money. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Leo Hefner
September 26, 2025
"Traded cars recently and Lisa at Stacy Jackson State Farm assisted in getting the new car added to the policy and emailed me a new insurance card. Excellent service."
"Leo, thank you for sharing your experience! I'm happy to hear that Lisa was able to assist you with your policy and getting your insurance card sorted out. We appreciate your trust in us and are here for any future needs. Let us know if there's anything else we can do for you!"
Anna Witges
August 15, 2025
"Moved across the river and loved how easy Stacy made it to switch states but keep her as my agent. Same coverage, and bonus of cheaper rates. The app is a life saver!"
"Thank you, Anna! I'm happy to hear that switching states was a smooth process for you and that you're enjoying the benefits of the app. It's great to know you're satisfied with the coverage and rates. If you ever need anything else, feel free to reach out!"
Barb West
August 4, 2025
"I absolutely love working with Lisa. She is friendly, and very knowledgeable. I highly recommend Stacking Jackson - State Farm Insurance in Waterloo, IL."
"Thank you, Barb! I'm delighted to hear about your positive experience with Lisa. Her friendly and knowledgeable approach is something we truly value. We appreciate your recommendation and are here for any of your insurance needs. Thanks for choosing us!"
patriot247
July 30, 2025
"Lisa was a consummate professional. She was knowledgeable, direct, honest, and a pleasure to work with. Stacy is lucky to have her!"
"Thank you! I'm happy to hear about your positive experience with Lisa. She truly is an asset to our team, and we're grateful to have her. If you need anything else, feel free to reach out!"
Kevin B
July 28, 2025
"Recently switched to Stacy Jackson State Farm Insurance in Waterloo. Dealing with Lisa Russell was very easy. She is knowledgeable, helpful, and made the transition seamless. Stacy is also great as we had a prior life policy with her years ago. Thanks again Lisa and Stacy."
"Thank you, Kevin! I'm happy to hear that Lisa made your transition smooth and that you found her assistance valuable. It's wonderful to have you back with us, and I'm glad Stacy could continue to provide the service you appreciate. If you need anything else, feel free to reach out!"
Tim M
July 23, 2025
"Lisa is great, very helpful. Always gets back to me.thank u Lisa"
"Thank you for your review, Tim! I'm happy to hear that Lisa has been so helpful and responsive. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"